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Getting Started

Service Overview

Business SIP services provide enterprises with reliable, high-quality voice connections over the internet, enabling streamlined telephony and reduced costs. Key features include:

  • Scalability: Adjust the number of SIP trunks as needed.
  • Cost Efficiency: Lower call costs compared to traditional phone lines.
  • High Quality: Crystal-clear voice quality with minimal downtime.
  • Flexibility: Integrates with existing PBX systems and is compatible with various hardware and software.

Operating Modes

Trunk Designed for use with a PBX system, the Trunk mode allows businesses to connect multiple phone lines through a single trunk, offering a cost-effective and scalable solution for handling large volumes of calls. This mode is ideal for organisations with established PBX systems looking to optimise their communication infrastructure.

Direct The Direct mode can be used with either a PBX system or a single SIP endpoint, such as a phone. This flexibility makes it suitable for businesses that require straightforward, direct communication solutions without the complexity of managing multiple lines or a full PBX setup. It's perfect for small offices or remote workers needing a reliable connection.

Microsoft Teams - Direct Routing This mode enables the use of SIP services with the Microsoft Teams app, facilitating seamless integration with existing Teams environments. It allows businesses to leverage myCloudPBX Business SIP for making and receiving calls directly through Teams, providing a unified communication platform. This is ideal for organisations already using Teams for collaboration and looking to enhance their telephony capabilities.