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Overview

The Linked Office/Linked PBX feature allows you to connect a third-party or on-premises PBX to myCloudPBX. This setup enables extension-to-extension calls to be routed to the linked PBX.

Configuring a Linked Office

  1. Access the Linked Office Page:

    • Navigate to Services > pbx_ecinternal > Offices > Link Office.

  2. Name:

    • Enter a unique name for the linked office in the Name field.

  3. Country:

    • Select the country where the linked office is located from the Country dropdown menu.

  4. Timezone:

    • Choose the appropriate timezone for the linked office from the Timezone dropdown menu.

  5. Office Default Outbound Number:

    • Select the default outbound number for the office from the Office Default Outbound Number dropdown menu.

  6. Extension Range:

    • Specify the range of extension numbers that will be used by the linked PBX.
    • Start Range: Enter the starting extension number.
    • End Range: Enter the ending extension number.

  7. Authentication Details:

    • Authentication ID: This is automatically generated and displayed.
    • Password: A password is automatically generated. Make sure to take note of this password, as it will not be visible again.

  8. Save or Cancel:

    • Save: Click the Save button to apply the configuration.
    • Cancel: Click the Cancel button to discard the changes.

By following these steps, you can successfully configure a linked office to integrate a third-party or on-premises PBX with your Cloud PBX, enabling seamless extension-to-extension calling.