Outbound Calls report
Overview
The 'Outbound Calls' report provides reporting on outgoing calls grouped into their billable rate type, with options to tailor the report to a specific date range.
Report results can be filtered by simply clicking on the Call Type labels in the legend.
- Select any time period with a maximum of 7 days between them.
- Report can be filtered by clicking on the labels in the legend on the right hand side.
- Hover over the bar graph to see the exact number of calls.
Click 
to download a copy in CSV format.
Detailed Report
| Column Name |
Description |
|---|---|
| RateType |
The numeric identifier based on the type of call. For example 1 is an Australian Local Call. |
| RateDescription |
Description of the Rate type for the Outbound Call type. For example if the Rate Type was 4 the description would be ‘Mobile Calls’. |
| RateCountry |
The Country name for the relevant Rate Type. For example “Australia” for Rate Type 1, being an Australian Local Call. |
| CallDateTime |
The Call Date and Time |
| TotalCallCount |
Total number of outbound calls for that Rate Type. |